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Our Privacy Policy
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This Privacy Policy version is Version 1, effective on October 22, 2024.
Welcome to the DDPexpert Privacy Policy, which is a comprehensive guide to how KJING TECHNOLOGY CO., LIMITED collects, uses, shares and processes your personal information. This policy applies when you visit our website www.DDPexpert.com, our mobile apps, or use any of our online or offline services. References to "DDPexpert", "us", "our", "company" and “the website” in this Privacy Statement refer to the company that determines the purpose and manner of processing your personal data in accordance with this Privacy Policy. This Privacy Policy describes how we use your personal data when you use our website www.DDPexpert.com, any applications we offer (where applicable), email or other communications, or when we provide products or services to you.
We are committed to protecting your privacy and the security of information that can be used directly or indirectly to identify natural persons and personal data throughout our business processes. This Privacy Policy is intended to explain how we collect and use your personal data.
DDPexpert reserves the right to amend the Policy to reflect changes in the way we process your data. If such changes have a material impact on your privacy rights, we will attempt to notify you in advance, including through real or near real-time disclosure, or through the Website or other contact information, so that you have a reasonable opportunity to review the changes before continuing to use the Website or Services. When you continue to use the website and the services provided by it, you are deemed to agree to the revised Privacy Policy.
We collect and process different types of personal data through this website, which may include:
DDPexpert may use cookies and similar techniques on the website. Through these cookies, DDPexpert automatically obtains the above personal data when you visit our website. Cookies are unique identifiers that we share with your device to enable our system to recognize your computer and your preferences when returning to our website. We use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the website and enables us to improve it.
We may use the personal data in the following ways:
To provide and implement the services, transactions and communications that you request from us, including but not limited to ensuring adequate pickup, shipping and delivery, or responding to queries about package tracking;
We will only use your personal data where permitted by law. In the course of our business operations, we may use your personal data without your consent for the following reasons:
We need to use your personal data for purposes of our own legitimate interest such as administering and managing our business and improving our services, or where we need to comply with legal or regulatory obligations.
We may also conduct other data processing activities, but will ensure that they comply with this Privacy Policy.
Our websites, products and services are aimed at a general audience and are not aimed at children. We do not knowingly collect personal data from children under a certain age of 14 years old. DDPexpert does not intend to collect and process children's personal data. If you believe that a child has submitted personal data through our website, please contact us via [email protected], we will carefully investigate and delete the corresponding recorded data after verification and confirmation. If you are under the age of 14 and you want to use our services, please rely on a parent or guardian to assist you.
Our website may contain links to third party websites, the inclusion of a link to any external website on our website does not imply our endorsement of the website, and we do not accept any liability in connection with the external link caused by the company and the company's products.
This website may contain links to third party websites, plug-ins and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We have no control over these third party websites and are not responsible for their Privacy Policy. DDPexpert takes appropriate actions to ensure that employees, affiliates and third party suppliers comply with confidentiality obligations and that the company implements measures such as EU standard contractual clauses to ensure that any personal data transferred is protected and secure.
When you leave the website, you are encouraged to read the Privacy Policy of each website you visit. If necessary, we may share your personal data with DDPexpert's affiliates, operating groups, subsidiaries and divisions. Our employees are only authorized to access personal data to the extent necessary to serve the applicable purpose and perform their work. Share your personal data with data processors such as suppliers or service providers who process personal data on our behalf. When these third parties have access to your personal data, we will take the necessary contractual, technical and organizational measures to ensure that your personal data is processed only to the extent that it is secure.
Where relevant, the following third parties may access your personal data in order to provide us with their products or services:
The customs agency will handle the customs formalities and declare the goods for you.
Last mile delivery service provider to deliver goods to your desired destination.
An IT service provider that develops and maintains our website and certain software.
For legal reasons, law enforcement, regulatory and other parties: We may also disclose your Personal data to third parties as required by law or when we reasonably believe it is necessary to:
You have certain rights over your rpesonal data, and while we always want you to understand how we use your personal data, this does not necessarily mean that we have to ask for your consent to use it.
If we choose to process your personal data for purposes inconsistent with those described in this section, we will provide you with appropriate information when you encounter these additional purposes in order to obtain your consent if required or to be able to fulfil our legal obligations before commencing any such additional processing activity. You don't have to say yes just because we ask you to. If you disagree, you may contact us at the following email address and request your removal from the mail “[email protected]”.
Right of access:
You have the right to access information held by us about or about you and/or to transfer it to another data controller in certain circumstances. If you wish to exercise this right, please contact us with email “[email protected]”.
Right to correction or deletion:
If you believe that any data we hold about you is inaccurate, you have the right to ask us to correct it. You also have the right to ask us to delete information about you if you can prove that we no longer need the data we hold, or if you withdraw the consent on which we have based the processing of the data, or if you believe that we have processed your data unlawfully. Your right to correct and delete your personal information applies to anyone to whom we disclose your personal information, and we will take all reasonable steps to inform the people with whom we share your personal information of your request for deletion.
Right to limit processing:
You have the right to ask us not to process your data if you question the accuracy of the data, or if the processing is illegal and you object to the deletion of the data, or if we no longer need to keep your data but you need us to establish, exercise or defend any legal claims, or if we dispute the legality of processing your personal data.
Right to withdraw consent:
You have the right to withdraw your consent to the processing of your personal data if the processing is based on consent. To withdraw consent, specify what you wish to withdraw consent for by email “[email protected]”.
Right to complain:
If you are not satisfied with the way we use or process your personal data, you have the right to lodge a complaint with a supervisory authority on data protection issues. However, we wish have an opportunity to resolve your concerns before you approach the regulator, so please contact us first by emailing “[email protected]”.
Right to object:
Based on our legitimate interests, you may have the right to object to processing. If personal data is processed for marketing purposes, you have the right to object at any time. When you ask us to stop using your personal data for marketing purposes, DDPexpert will immediately stop using your personal data. For other purposes based on our legitimate interests, when you object on grounds relevant to your particular situation, we will no longer process personal data on that basis unless we have compelling legitimate grounds for processing. Please note, however, that if we are unable to process the necessary personal data for this purpose, you may not be able to get certain services or benefits.
In order to better provide you with our services, we will retain your personal data. We will only keep information about you in our data system.
We will retain and process your information as long as you continue to use or express an interest in our services, log on to the Site, use our interactive services, or as long as we feel that you may be interested in our business, products and services without you indicating otherwise.
We retain information about how you interact with our electronic communications as long as it is relevant to helping us analyze our digital marketing campaigns or the performance of our customers and prospects.
Please note that we may anonymize your personal data or use it for statistical purposes. We retain anonymized and statistical data indefinitely, but we take care to ensure that the data is no longer able to identify or connect to any individual
We take the security of your personal data very seriously and have taken steps to protect your data. We will do our best to ensure the security of your personal data. We have put in place appropriate security measures to prevent accidental loss, unauthorized use or access, alteration or disclosure of your personal data. In addition, we limit access to your personal data to employees, agents, contractors and other third parties who have business needs. They will only process your personal data in accordance with our instructions and are under a duty of confidentiality.
Please be strongly reminded, you are responsible for keeping your password secure. If we have given you or you have chosen a password that enables you to access certain parts of the website or application if which is applicable, you are responsible for keeping that password confidential. Please do not share your password with anyone others.
Unfortunately, sending information over the Internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the absolute security of personal data sent to this website; The personal data you send to us is at your own risk. Once we receive your personal data, we will use strict procedures and security features to prevent unauthorized access as much as possible.
We have put in place adequate safeguards to ensure the confidentiality and security of your personal data. We have implemented appropriate technical, physical and organizational measures to protect personal data from accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, and all other forms of illegal processing including and without limitation, unnecessary collection or further processing, This includes protecting your personal data from unauthorized access, maintaining confidentiality, ensuring the integrity and availability of your personal data, and training personnel on information security requirements.
However, no security measure can guarantee completely against being breached. You also have an important responsibility in protecting your personal data. Please do not share your username and password with anyone, and please do not reuse the same password on multiple websites. If you have reason to believe that your personal data has been compromised, please contact us with email “[email protected]”.
Unless otherwise permitted or required by applicable law or regulation, we will only retain your personal data. In some cases, we may anonymize your personal data so that it is no longer associated with you. We reserve the right to use such anonymized and de-identified data for any legitimate commercial purpose without notice to you or with your consent
This Privacy Policy reflects our current data protection policies and practices. We will review and update this Privacy Policy from time to time. This may be to reflect changes in the products or services we offer or our internal procedures, or it may be to reflect changes in the law. If you have any questions about this policy, please email contact with “[email protected]”.
The easiest way to check for updates to this Privacy Policy is to find the most recent version of this Policy on the website or by contacting us via email at “[email protected]”.
Each time we update our Privacy Policy, we update the version number of the policy shown at the end of the Privacy Policy and the effective date of that version of the privacy policy.
If you have any questions about the updated Privacy Policy, please contact us with email “[email protected]”.