In this guide, you will be guided on how to operate the air freight order forecast on the DDPexpert platform.
1. Dashboard present after your account logged in.
2. Select "Air Freight", fill in "Origin" → "Destination" → "Cargo" → "Cargo Ready Date", and click "Search Rates" to get a quote.
3. After clicking "Search Rates", the information window will be as shown below. We will prioritize displaying the best route options. You can also click to view all route options.
4. In terms of quotation, in addition to being able to visually see the quoted amount on the page, you can also click "Show Details & charges" to view the charge details and quotation details, or download the complete quotation sheet.
5. If you need to place an order or add additional fees, such as import customs clearance/insurance, you can click "Select" or "Import Customs clearance" to jump to the next page.
6. Order page diagram
6.1 Add value-added services
6.2 Fill in the shipping details
6.3 Fill in the shipping address. Fields marked with "*" are required. Please fill in "main address" and "billing address" carefully.
6.4 Select a payment method and complete your order.
7. After booking an order, you can view the invoice details in booking and edit the complete order details.
8. After clicking the "Edit" button, you will enter the following page to complete pending items, view order details, and track order status.
9. At “Pending Actions” item, add information for pending items one by one.
9.1 Click “ADD” at “Add Shipper Details” row, below table come out. If need add new address, add new address first, then select address, if address is in system, select the address straight.
9.2 Click “ADD” at “Add Consignee Details” row, below table come out.If need add new address, add new address first, then select address, if address is in system, select the address straight.
9.3 Click “ADD” at “Add Notify Party Details” row, below table come out. If need add new address, add new address first, then select address, if address is in system, select the address straight.
10. Click “ADD” at “Upload Documents” row, below table come out.Click “Upload” to upload relevant document in system, then change type to upload documents till all finished. After all finished, click “Confirm” to finish the process.
11. At “Complete Payment” row, you may click “paypal” to pay online if it is not paid before, or click “View bank details” will pop up the invoice form.
12. Active the “Summary” item, the order major information will be showed as below table.
13. Active the “Tracking” item, the order and shipping process tracking information table pop up as below. Customer can come into his order to check the order and shipping status any time.